Our answers to Covid19

Can I still place an order?

Yes, we will continue to accept and ship orders. Delivery times could expect variations due to the national emergency or governmental regulations. You can find the latest information about shipping and delivery in the cart step. We also invite you to check the official courier pages Bartolini for shipments in Italy and DHL for worldwide shipments.

How much time do I have to return my items?

We have extended our time to return to 30 days. Please note that the 30 days count starts from the delivery date.

Is your customer service available?

Yes, our support does not stop. Our customer service will continue to manage your requests (product information, shipping, returns and refunds) operating remotely and safely adhering to and with full respect of the new regulations of the government.

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